Terms & Conditions
Last updated: 12 October 2025
1. INTRODUCTION
These Terms and Conditions (“Terms”) govern the purchase of tickets for and participation in Impulse Conf 2025 (the “Event”), a one‑day, in‑person conference scheduled for 6 November 2025 at Kiryat Motzkin, Israel. By completing a ticket purchase you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. DEFINITIONS
“Organizer” means the owner and operator of the Impulse Conf project.
“Participant” means any individual or entity that purchases, holds, or uses a ticket for the Event.
“Business Day” means any day other than Friday, Saturday, or an official Israeli holiday.
3. TICKET CATEGORIES
- Early-bird — available until 13 September 2025 (23:59 IDT);
- Regular — effective from 14 September 2025 until tickets are sold out.
All prices are quoted in New Israeli Shekels (ILS). The Organizer operates under Ossek Patur status; therefore, the tickets are not subject to VAT.
4. PAYMENT
4.1 Accepted methods: major credit cards (Visa, Mastercard).
4.2 Payment is due in full at the time of order; a tax‑exempt receipt will be sent to the email provided during checkout.
5. CANCELLATION & REFUND POLICY
5.1 Statutory Right of Withdrawal — Purchasers considered “consumers” under the Israeli Consumer Protection Law, 1981, may cancel within 14 days of the transaction, provided the request is made no later than seven (7) Business Days before the Event. A full refund will be issued minus the statutory fee of 5 % of the ticket price or ₪100, whichever is lower.
5.2 Conventional Cancellation Schedule — Independent of section 5.1, the Organizer offers the following refund schedule.
Date of written cancellation request
- On or before 1 November 2025 ⟶ Refund amount: 100% minus fee (5% or ₪100, whichever lower)
- From 1 November 2025 ⟶ No refund
5.3 All cancellations must be submitted in writing to [email protected] and are effective upon written confirmation by the Organizer.
5.4 Approved refunds will be processed to the original payment method within 30 days after the Event. Bank or transaction fees are non‑refundable.
6. TICKET TRANSFER
6.1 A ticket may be reassigned to another individual at no additional charge up to 30 October 2025.
6.2 Transfer requests must be emailed to [email protected] and include the new Participant’s full name, email address, phone number. The transfer will be finalized only after the Organizer receives written confirmation from the new Participant acknowledging acceptance of the ticket and agreement to these Terms.
7. EVENT CHANGES & FORCE MAJEURE
7.1 The Organizer reserves the right to change the Event’s programme, speakers, venue, or schedule at any time.
7.2 In case of postponement, tickets will automatically be valid for the new date. Participants unable to attend the rescheduled Event may request a refund in writing within 14 days of the postponement announcement.
7.3 The Organizer shall not be liable for any failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to war, strike, epidemic, natural disaster, or governmental action.
8. CODE OF CONDUCT
8.1 Participants are expected to behave professionally and respectfully toward all other Participants, speakers, staff, and venue personnel. Harassment, discrimination, intimidation, or disruptive conduct will not be tolerated.
8.2 Prohibited conduct includes, but is not limited to: offensive or derogatory comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion; deliberate intimidation or stalking; unwanted photography or recording; sustained disruption of talks or activities; and inappropriate physical contact.
8.3 Participants asked to stop any unacceptable behaviour must comply immediately. The Organizer may take any action deemed appropriate, including issuing a warning, removing the Participant from the Event without refund, or contacting venue security or law enforcement.
8.4 If you experience or witness unacceptable behaviour, please report it promptly to an Organizer representative at the registration desk or by emailing [email protected]. All reports will be handled confidentially.
9. PHOTOGRAPHY & MEDIA CONSENT
10. PRIVACY
Personal data is processed in accordance with the Event’s Privacy Policy available at: https://impulse-conf.co.il/privacy-policy/.